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The Palace and Gardens were spectacular! It was very nice to get in first and no lineups. Our guide, Camille, was amazing. Very engaging and fun to listen to. She made a big difference to our enjoyment for sure too.

Everything went really well with the tickets from Headout. We had booked the transfer from Paris to our destination as well as entry to Versailles Palace and the gardens. We were greeted and briefed in a friendly manner at the meeting point. A bus took us to the Palace of Versailles on time. From then on, we were able to explore the palace and gardens on our own. It was possible to take a transfer back to Paris, but we didn't use it as we stayed there for a long time. A wonderful day.

The palace and gardens were a wonderful to see.

The tour was enjoyable, knowledgeable!

A great experience! The time is too short but overall everything was wonderful.

Nothing to love, it was just a bus ride and a ticket, and the reseller provided bad information where to meet the Gray line crew that was providing the bus ride.

The directions for leaving were clear. Coming back however.... there was some confusion leaving because there were different groups getting on the same bus but nothing was explained to everyone so people thought they were going to be left behind.

It is a great place to visit, it woulb be great if we could spend 1 more hour at the palace and the gardens. The palace ita very crowded and then you just get a little time for the gardens. But overall, it was very good.

The instructions for were to go for ticket/ transport were incorrect and we had to take yet another second uber to try and make the reservation. The travel company did hold the van until we got there which we ended up being late. Please review and update your instructions for this event.

The schedule was well organized, but the tour of the castle itself was very stressful and, in our opinion, too short.

We were scheduled to leave Paris at 1100. We were about 15 minutes late in departing the meeting point. Our tickets were for 1130. We didn't get into line until 1200. It took an additional 30 minutes to get inside. That gave us less than 2 hours to tour the building and grounds. I would take the metro next time.

Beautiful experience, museum too crowded and thus experience somewhat penalized. Nothing to say about facility and reception

There was no tour guide, nobody gave us any information. We were just taken there and we were given a sticker telling us when our bus was going back. That was all. We got the audio guide ourselves

It was great that we had a guide and transport included. However, the time was not well organised and we had less than an hour for the gardens. It was not enough!

The guide Elizabeth was very good and the group was organized perfectly. Crowds cannot be controlled (too many people) but the rest was splendid.

The transportation was good. You don't have enough time on site to see everything. Unfortunately, 2 1/2 hours is not enough for the castle and gardens.

Very well organised. Alexandra was very good and good knowledge of history and place. She explained everything very well .

Amazing I should have booked the longer one, had 1 hour to go around the garden and it was very short but my mistake, book the long one it's really worth it if you like to relax and enjoy the beautiful gardens, Will go back with this company for sure

It would have been nice to receive more information about the whole process. There was no information that we could have had an audio guide, and certainly not in German Nobody actually knew where to stand on the return journey. Some passengers asked us if we knew where the bus was picking us up. Just getting a sticker for the return journey without any real information....Very unfortunate. I would not book through Headout again.

I loved the experience! The best trip of my life. It's a shame it was so short. The palace is huge and the gardens are immense. It deserves more time.

Perfect punctuality, comfortable bus, helpful guides.

It's a shame there was a delay at the start, as we didn't have time to really enjoy the garden.

Very well organized, punctual and professional staff

Our tour guide, Isabel, was incredibly professional and made our day thoroughly enjoyable

Excellent and very easy to get to.

The tickets are basically printed out as badges and we just get scanned at every attraction. The combo is a very reasonably deal and the lunch was amazing. It was located half way of the tour so it works perfectly if you go in early. Don't forget to visit the Grand Trianon as we completed missed it by 2pm as we were too tired. We took the train out so it was easy.

Everything went really well. The food was also good. Information about the tickets etc. was excellent. We were allowed into the castle 20 minutes beforehand. Great day at 35 degrees

Admission went perfectly. Ticket for 12:30 - inside the Louvre at 12:32. Whether this was due to the head out - I don't know - I think we would have got in with any other ticket. We had already joined the queue at 11:30 and were therefore right at the front of the line. TIP: Be there 1 hour in advance - then you'll be inside quickly at the specified time - the stewards will make sure of that outside. AND: You first have to show and scan your ticket when you are inside and want to go to one of the halls - not at the entrance, where only the bags are checked (scanner like at the airport) and not down in the hall under the pyramid roof. The better entrance is at the pyramid - not at the Caroussell - it's full everywhere - but it's much better at the pyramid ... Getting out of the Louve is more difficult than getting in - we got lost several times despite flyers and signs - finally found the Caroussell exit where there is a shopping mile. As the mall is already full anyway and then the long queues to get into the Louvre - unbelievable and bad. Outside at the pyramid it is very well organized. But you need at least 3 hours to see a small part of it. It's best to go in twice on different days to see everything. Everyone just wants to see the Mona Lisa anyway - further through the Egyptian finds, total emptiness ...

Everything went well. We received our tickets by e-mail 2 days before entry. We only waited 15 minutes in front of the entrance. I can only recommend Hedout.

It is beautiful palace and amazing garden. I highly recommend to buy a ticket for little train which goes throw the garden, and there are a four stations. We took a boat and sailled throw the Grand Canale, visited Trianion and stayed all day in Versallis garden.

It is the most interesting museum, and with the audio guide you are immersed in the history of the paintings, it would just need to be better organized for the viewing of the Mona Lisa, to give everyone a way to be able to see it from the front... All in all, a very good experience.

Reliving the moments of history. I did not like the lack of information. Going in at 3:30 pm they could have communicated that the trianon closed at 6:45 pm at least we would have gone to the trianon first and then to the gardens.

Everything worked perfectly. Tickets, admission and organization on site. We visited the Louvre in the morning and the Palace of Versailles in the afternoon. We had plenty of time. Top!

The Louvre uis a very crowded place, with it seemed to me, 250 people are per timeslot, so get there early. I never downloaded the audio guide, as I had no headphones. Otherwise the online ticket was perfect

It was perfect, I arrived at the scheduled time, I didn't even have to queue for 5 minutes, I got my ticket in advance. I entered at 10:30 and left at 16:00 and was able to enjoy the museum in peace. I recommend buying in advance!

If you like history, then it's definitely worth a visit. We enjoyed the whole experience from the gardens to the Palace itself. Would definitely recommend.

It was an amazing adventure. Versailles is magnificent and a true testament to man's need to spend as much as they can to be remembered.

Easy and intuitive ticket purchase. I was impressed by the majesty of the complex. Beautiful palace, but personally the Trianon is fantastic.

The museum is breathtaking, thank you for sharing. The history, architect, statues, artifacts, everything was fascinating.

It was my 2nd visit of Versailles. Entrance was really well organized, even there were so many people ( Easter weekend ) , we came into the palace earlier our time. You can take audioguide , 5€. We spent around 3 hours inside and then walked in the garden . If it would be no rain I guess could walk some hours or take golfcar (40€/h) .

Very beautiful garden with many beautiful fountains. The chambers of the kings and queens are very impressive. A must-see.

We let ourselves be transported by French history in this sumptuous château. The Versailles garden is the most beautiful in the world. We'll be back.

The organization of the waiting time and the detailed communication of how the visit was organized,allowed us not to have exhausting waiting times. Very detailed audio guide for important works. Only thing is the tickets arrive at the last and no one responds to emails....anxiety as a tourist

The experience with the site was good, it's very intuitive, just follow the steps you can purchase your tickets and when the time comes they will tell you exactly what to do, directions, time entry, tips...

It's very beatyful place, shows hostory of france.

Everything perfect, no tail !!!

It was amazing experience. The gardens was my favourite place

Wonderful visit to the Louvre - nice idea to put special clothes in relation to art and decoration

The guide was amazing so passionate so knowledgeable. Learnt a lot in such a short amount of time

The size of the museum and the large number of old exhibits

Here's a short version of the review you can use: --- We had an amazing time with musical fountains show grom Versailles, We liked music and lights. Highly recommended!

On the day of the tickets there was an event so we were evicted from the gardens at 5:30 pm.

Super nice. Expensive, but worth it!

The tickets are basically printed out as badges and we just get scanned at every attraction. The combo is a very reasonably deal and the lunch was amazing. It was located half way of the tour so it works perfectly if you go in early. Don't forget to visit the Grand Trianon as we completed missed it by 2pm as we were too tired. We took the train out so it was easy.

Everything went really well. The food was also good. Information about the tickets etc. was excellent. We were allowed into the castle 20 minutes beforehand. Great day at 35 degrees

It is beautiful palace and amazing garden. I highly recommend to buy a ticket for little train which goes throw the garden, and there are a four stations. We took a boat and sailled throw the Grand Canale, visited Trianion and stayed all day in Versallis garden.

Reliving the moments of history. I did not like the lack of information. Going in at 3:30 pm they could have communicated that the trianon closed at 6:45 pm at least we would have gone to the trianon first and then to the gardens.

If you like history, then it's definitely worth a visit. We enjoyed the whole experience from the gardens to the Palace itself. Would definitely recommend.

It was an amazing adventure. Versailles is magnificent and a true testament to man's need to spend as much as they can to be remembered.

Easy and intuitive ticket purchase. I was impressed by the majesty of the complex. Beautiful palace, but personally the Trianon is fantastic.

It was my 2nd visit of Versailles. Entrance was really well organized, even there were so many people ( Easter weekend ) , we came into the palace earlier our time. You can take audioguide , 5€. We spent around 3 hours inside and then walked in the garden . If it would be no rain I guess could walk some hours or take golfcar (40€/h) .

Very beautiful garden with many beautiful fountains. The chambers of the kings and queens are very impressive. A must-see.

We let ourselves be transported by French history in this sumptuous château. The Versailles garden is the most beautiful in the world. We'll be back.

The experience with the site was good, it's very intuitive, just follow the steps you can purchase your tickets and when the time comes they will tell you exactly what to do, directions, time entry, tips...

It's very beatyful place, shows hostory of france.

It was amazing experience. The gardens was my favourite place

The guide was amazing so passionate so knowledgeable. Learnt a lot in such a short amount of time

Seamless process and entry. Overwelming options. Good audiguides. Extra for garden train was worth it.

The opulent rooms in the castle and the beautiful gardens.

The highlight of my visit were the gardens

Everything, but especially the garden was really nice and fun to explore.

The gardens and the palace were amazing!!

The palace and gardens Tickets in mobile and not printed

Simply everything, the grounds and the garden.

Everything went well. Perfect organization

Had a wonderful time and lunch

Top,very nice museum and castle

A lot of history, memories and just imagining how it was all built is south of real...

So beautiful Marie-Antoinette village!

I wish there had been more signs for the Petit Trianon. I couldn't find the grotto or the Queen's Village. What's more, it was stiflingly hot. And I was amazed to find that there were no working fountains at Versailles. And when I bought my ticket for the gardens, no one warned me that the fountains wouldn't be working.

The stuff was Super 🤩 The way all the thing smell old was so cute. I didn't like one thing, exit from the gardens of trianon is so confusing, need to walk too much, need to make it simplier, bcs tourists need full energy to explore whole Versailles.

The Trianon and the gardens were truly beautiful. We paid extra for audioguides as we had not downloaded the app. We did have to pay for the main Versailles gardens to access and walk through from the main entrance, however it would have been easier to walk around the estate and see a little more of the 'town' area of Versailles, which we did on our way back.

Picturesque grounds and easy to imagine life at court and needing the escape to the serenity of this part of the estate

Whole experience was great - from the advance ticket process to the lovely house and grounds!!

No waiting, very friendly staff and an incredible location.

Fantastic experience. We had to pay extra for the gardens, but it was worth it!

We didn't make it. Can we process a refund or reschedule the hearing?